Shipping & Delivery Policy

1. General Information

This Shipping & Delivery Policy applies to all purchases placed on this website, owned and operated by Casacraft (UEN: 53529613D).

2. Delivery Coverage & Restricted Areas

We provide doorstep courier delivery across Singapore.

• Standard Coverage: All residential, commercial, industrial, and condominium addresses on Singapore main island.
• Restricted Zones: Jurong Island, Military Camps/Bases, Changi Airport Transit Areas, Cargo Complexes, Tuas Link, and offshore islands.

3. Shipping Rates

• Orders SGD $50.00 and above: FREE Standard Doorstep Delivery.
• Orders below SGD $50.00: Flat shipping fee of SGD $4.00 at checkout.

4. Lead Times

• Order Processing: 1 to 2 business days (Cut-off 3:00 PM SGT).
• Delivery Transit: 2 to 4 working days after dispatch.

5. Contact Support